Terms of purchase

Terms of Purchase

These Terms of Purchase (“Terms of Purchase”) of Dynamic Emporium govern your purchases of products and services available through yourdomain.com (the “Company Sites” or the “Sites”). The Company Sites are operated by DYNAMIC EMPORIUM LLC (the “Company”). Your use of the Company Sites and these terms are also governed by the Terms of Use and Privacy Notice, which are incorporated herein by reference.

PLEASE READ CAREFULLY: By purchasing or using products or services through the Company Sites, you agree to these Terms of Purchase, including the arbitration agreement and class action waiver described in the Dispute Resolution section below.

1.General

These Terms of Purchase constitute a valid and binding agreement between you and the Company. By using the Company Sites, you represent that you:

  1. Are at least 18 years of age.

  2. Have legal capacity to form a binding contract.

  3. Are not barred from receiving services under applicable laws.

You agree to purchase and use products in compliance with these Terms and all applicable laws. All communications between you and the Company may be recorded.

2.Privacy Notice

A copy of the Privacy Notice is available at yourdomain.com. By using the Company Sites, you consent to the collection, storage, and processing of personal information in accordance with this Privacy Notice. The Company may update the Privacy Notice at any time. Continued use of the Sites constitutes acceptance of these changes.

3. Purchases

3.1 Order Processing

The Company may, at its discretion, cancel or refuse to process orders in cases such as:

  • Out-of-stock items

  • Mispriced items

  • Suspicion of fraudulent requests

  • Any other circumstances deemed appropriate by the Company

The Company may also verify your identity before processing an order. Orders that are not processed or canceled will not be charged, or charges will be refunded.

3.2 Product and Service Descriptions

The Company strives to provide accurate descriptions of products and services, but does not guarantee they are complete, reliable, current, or error-free. Your sole remedy for a product not as described is to return it according to these Terms.

3.3 Pricing Information

The Company aims for accurate pricing but reserves the right to correct errors or cancel orders for mispriced items. Notification of corrections will be sent via email.

3.4 Product and Service Availability

Availability information is provided to estimate shipping likelihood. Delivery times may vary due to inventory, weather, carrier delays, or destination address. Products listed as “in stock” may become unavailable after an order is placed. The Company will notify you of any such changes.

3.5 Specific Additional Disclaimers

Products purchased may:

  • Not include manufacturer warranties

  • Lack service or support options

  • Have manuals or instructions not in your language

  • Not conform to local standards or electrical requirements

You are responsible for ensuring products meet your needs and comply with import laws.

3.6 Taxes

You are responsible for any applicable taxes, duties, or fees in your jurisdiction.

4. Dispute Resolution Policy

4.1 Purpose

Provide a fair, transparent, and efficient process for resolving disputes between DYNAMIC EMPORIUM LLC and stakeholders.

4.2 Scope

Applies to all disputes arising from business operations, including contractual, service, employment, and other conflicts.

4.3 Principles

  • Fairness: Treat all parties equitably

  • Transparency: Process is clear to all parties

  • Timeliness: Resolve disputes promptly

  • Confidentiality: Keep information confidential

  • Impartiality: Ensure unbiased resolution

4.4 Procedures

Informal Resolution

  1. Initial Discussion: Parties attempt to resolve directly.

  2. Mediation: If unsuccessful, a neutral mediator may be engaged.

Formal Resolution

  1. Submission of Complaint: Written complaint to support@yourdomain.com within 30 days of the incident.

  2. Acknowledgment: Company acknowledges receipt within 5 business days.

  3. Investigation: Facts gathered, including interviews and document review, completed within 30 days.

  4. Decision: Communicated in writing, including findings and actions.

Appeal Process

  1. Submission of Appeal: Written appeal to support@yourdomain.com within 15 days of decision.

  2. Review of Appeal: Independent panel reviews and issues final decision within 30 days.

Alternative Dispute Resolution (ADR)

Parties may agree to arbitration or mediation through an external organization if internal resolution fails.

4.5 Record Keeping

Dispute records will be maintained for 1 year.

4.6 Policy Review

Reviewed annually to ensure effectiveness and alignment with best practices.

5. Contact Information

For questions or more information:
Email: support@yourdomain.com
Phone: +1 (xxx) xxx-xxxx